Repair turnaround time?

skolstorm · April-22-20 10:04

I've been quoted 3-6 weeks on a Pug I just sent in for a pretty rough barrel. I was just wondering if this is typical, or perhaps more of a "cover your arse"-type estimate. Any recent experiences?

I realize current events are messing plenty of things up for people at the moment. I suppose I'm just getting antsy considering I had to send it off less than 24 hours after I bought it. Thanks.

Jessica Jarvis · April-22-20 13:04

We're sorry to hear you had to send your new Pug back for a barrel issue. Typically repairs take approx. 1-2 weeks depending on the repair. Because your issue is with the barrel, they could possibly be replacing it. In that case, sometimes we have to wait on production, which can lead to a longer wait time. I assure you though, they are doing their best to get yours either fixed or replaced as quickly and as efficiently as possible.

Uncle_Lee · April-23-20 05:04

Anyone know who this is??

WyoShooter · April-23-20 05:04

Quote from: uncle_lee on April-23-20 05:04
Anyone know who this is??

Could she be a previous poster in this thread?

Uncle_Lee · April-23-20 06:04

Quote from: WyoShooter on April-23-20 05:04
Quote from: uncle_lee on April-23-20 05:04
Anyone know who this is??
Could she be a previous poster in this thread?

I don't think so.

ikoiko · April-23-20 06:04

Jessica "James".

skolstorm · April-23-20 07:04

Well this thread got derailed nice and quick.

Jessica Jarvis · April-23-20 09:04

Quote from: uncle_lee on April-23-20 05:04
Anyone know who this is??

OH MY!! SMH... That was looooonng ago! Why is there no good pictures of me on the internet?!

skolstorm · April-23-20 09:04

Quote from: Jessica Jarvis on April-23-20 09:04
OH MY!! SMH... That was looooonng ago! Why is there no good pictures of me on the internet?!

Dual wielding gold mini revolvers...what's not to like?

Wumbey Goomba · April-23-20 09:04

.
Welcome to the forum.

Uncle_Lee · April-23-20 13:04

I got that out of a PDF file called "Tiny Revolvers".
I thought was a young Jessica but I wanted to make sure.

Thanks Jessica for the answer.

Uncle_Lee · April-23-20 13:04

Quote from: skolstorm on April-23-20 07:04
Well this thread got derailed nice and quick.

Ya, that happens once in a while around here.
Something clicks an old synapse (?) and off it goes.
But questions get answered.
Other questions get asked.
Lost puppies get found.

bearcatter · April-24-20 09:04

Matt and Jessica did a great job of getting my 2nd Guardian replaced. It took a while, due to vendor problems, but they kept me posted on the progress. No one could have done better. They were very patient with me, too. I tried not to bother them too much, but it's hard to do that in those situations.

OV-1D · April-24-20 11:04

Quote from: uncle_lee on April-23-20 13:04
Quote from: skolstorm on April-23-20 07:04
Well this thread got derailed nice and quick.

Ya, that happens once in a while around here.
Something clicks an old synapse (?) and off it goes.
But questions get answered.
Other questions get asked.
Lost puppies get found.

That's exactly how drifting starts , its unavoidable . Gotta catch the moment before it driffs away into never never land , ha ,ha .