customer service ??

[B Trident]

Is naa on vacation  ? I sent many emails concerning a naa black widow, i returned
due to malfunction. In past  naa cs was great but now ? No reply ever ,anyone else haveing
contact issues.

[n9znd]

  I would suggest calling them instead of email.   The Service is great as usual.   Jim

[Texduk3]

Is naa on vacation  ? I sent many emails concerning a naa black widow, i returned
due to malfunction. In past  naa cs was great but now ? No reply ever ,anyone else haveing
contact issues.

and your first post is with a complaint?

[B Trident]

http://naaminis.com/smf/index.php?action=profile;u=1516

Please...Dont be rude....my email password was lost for my old account here.

I am a long term member here and was even on original forum and have many naa products.

Naa is NOT replying to emails and in the past ,i have always  had fast
friendly replys from i forgot her name

[Uncle_Lee]

Is naa on vacation  ? I sent many emails concerning a naa black widow, i returned
due to malfunction. In past  naa cs was great but now ? No reply ever ,anyone else haveing
contact issues.

and your first post is with a complaint?

A person posting a complaint on the first post is not unusual.
Folks with a problem with their mini will turn to the internet to find a solution and end up here.
If you stay here long enough to find out how things operate you won't be so mouthy......


A noobie comes in scolding people.
This will get good.....

[grayelky]

BTrident-
I, too, have been on this forum quite a long time, as I go back to the original forum. This forum has evolved into a family type atmosphere. Some members are very protective, some are perhaps somewhat reckless. Hang around, and you will get to figure who falls where. There has been more than one "fight". Like a family, for the most part, "tomorrow" we are all still friends. Like a family, the "senior" members are cut a little more slack, and the younger members are not, generally. The name you were trying to think of, I believe, is Jessica. She is a gem any company would be proud to have as a customer service manager. If you have a tun skin, it would be my suggestion to tread somewhat lightly concerning her. She has gone to great troubles in the past to deal with, and fix issues that have arisen for quite a few forum members. Of course, we have no way of knowing how many she has done the same for who are not forum members. You raise a valid question. It may have carried a little more weight if you had mentioned how many over what time frame that has you seemingly concerned. It may be the person you sent the email to is on vacation. A phone call will let you know if that, or perhaps some other problem, is why you have not gotten a response. Hang around. I suspect you will enjoy the forum, and we can always use the experience of a long time NAA fan.

[OV-1D]

Is naa on vacation  ? I sent many emails concerning a naa black widow, i returned
due to malfunction. In past  naa cs was great but now ? No reply ever ,anyone else haveing
contact issues.

and your first post is with a complaint?

A person posting a complaint on the first post is not unusual.
Folks with a problem with their mini will turn to the internet to find a solution and end up here.
If you stay here long enough to find out how things operate you won't be so mouthy......


A noobie comes in scolding people.
This will get good.....

  Get the popcorn ready Unc .

[B Trident]

Oh yes same place

Wheres thst 32acp naa 

[redhawk4]

Personally I think BTridents question was a valid one, he was only asking a question with regards to why he wasn't getting a response, not saying the gun he was having problems with was a worthless piece of junk or anything that would perhaps initiate a flaming for an apparent new member .

As a general rule email is not the best form of communication if you are wanting a prompt response, sometimes emails don't get there, can be accidentally deleted, and sometimes ignored or forgotten about if 20 more come in before they have a chance to reply. I know it's awfully old fashioned now, but a phone call, so you know you spoke to someone and they are doing something as a result, is usually the best way, in my experience.

[PaducahMichael]

I know it's awfully old fashioned now, but a phone call, so you know you spoke to someone and they are doing something as a result, is usually the best way, in my experience.

And that's one of the reasons we love NAA - there are REAL PEOPLE there who answer phones and solve your problems. Quite refreshing in these times!

[Fathertime]

 to the moderator: ........ The Absaroka Kid .... colt 45 said if I went to the NAA forum I could get his address and phone #.... If I couldn't find it , someone from the forum could help me out....can you help me .
thank you ... Fathertime........ Norm

[MR_22]

Fathertime, check here:

http://naaminis.com/smf/index.php?topic=3451.msg53121#msg53121

[Uncle_Lee]

OV,
Let's have some.
I'll share............

[grayelky]

B Trident-
Any luck in getting your problem addressed?

[B Trident]

Thank you for asking.

Yes I did  finally receive a reply,naa has been understaffed.

[Uncle_Lee]

Dog gone it..
I forgot to say:

Welcome back 1967 !!!!!

[pocketcarry]

The last time I spoke with Jennifer after she left, she was starting school and sounded super excited. I know she is not here anymore, but she is still missed, along with a bunch of the oldtimers. Does any of you remember CJ?

[B Trident]

Dog gone it..
I forgot to say:

Welcome back 1967 !!!!!

THANK YOU ! takes forever to post now ...wait ....verify impossible to see letters...wait for mod...wait for post to clear. ...

[Uncle_Lee]

Those letters go away after you get so many posts. It is to keep trolls away or so I hear..(read on the screen)
Go to the test area and post a bunch of "nothing posts" until that sucky stuff stops.....

[B Trident]

As the norm NAA supplied excellent service. BW repaired , polished and a free gift !! WOW.
trigger pin backed out and hammer would not pull back.

[Uncle_Lee]

Congrats.
Now stay with us.
We need some of the ol crew...

[B Trident]

Will do ,Sir.     32acp 32 acp naa  i am in !


Were still working on our "enhanced  grip" for the magnum frame.

Regular work keeps pushing it back

[zorba]

Just as a FWIW, and FYI: I called the CS phone number regarding a problem with my .22 short - and got somebody immediately. The firearm is now packed up and will be off to NAA tomorrow.