Customer Service

[adsinger]

I wrote Customer Service a out a week avo about returning my Guardian for FTE and FTF issues. I asked a out returning it for service but received no response. Should I just go ahead and ship it out to UtH?

Thanks.

[Uncle_Lee]

No, do not ship it until you get the word from NAA.
Try another e-mail.
Try Jessica to start the ball rolling.


Hey, I think your keyboard is missing some of the keys.
Some letters are missing in your post. 

[grayelky]

If you have tried email, call Jessica. In today's "email society", it is too easy for emails to get overlooked, or lost in the hundreds that come in.

[OV-1D]

  I find some important stuff going into my spam mail , always good to look . 

[adsinger]

Thanks all. Just heard from Jessica and it's all good. 

[adsinger]

Now that my Guardian is in Provo for tuning, how long should I expect it takebefore return?

[grayelky]

Difficult to guess how much work is on another man's bench. My guess would be 1-3 weeks. Could be less. Might be more.