Louie, that description is right on the money!! Thats what it is like on duty on an average day let alone a seriously bad day. As far as use of phones while driving, no texting, answering the phone for an LEO, I can't see that changing until technology gives us something safer, perhaps built into the vehicles etc... I get a kick out of these rookies when they come to you and say "I can't make an arrest or write a report, ticket or whatever because the computer is down". Believe it or not there were cops before computers and we did it all hand written.