Odd Pug

[Skip Ellis]

A friend bought a new Pug with both cylinders in a LGS today and got, what I thought, was a decent deal. However, a couple things struck me as  odd:
1.) the gun is powder coated black which I had not seen but figured it was OK since there are some custom things out there
2.) both grips have crude 'X' marks scratched in them but there appears to be finish over the scratches. The dealer told him they come that way. Is this some oddball variant that I haven't seen or heard of or is the guy lying to him? also, Also the inside of the grips don't match each other where they meet the frame.

This was obviously a new gun.  Tagged in the showcase as new and had the right box/SN and lockbox with keys and all the paperwork which appear untampered with.

Thoughts?
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[smokeless joe]

Looks like the Pug shadow I think it was called and when I get done extra money I may purchase one. As far as the grips go I have no answer, I would guess the original slip on rubber grips had been damaged and removed and these grips put on in its place. I?d get a new set off the NAA website and call it a day.

[bill_deshivs]

There is no finish on those grips at all. They are laminated wood.

[top dog]

Skip,
The grips are not factory. Even the grip screws are different than the factory ones.

Get a set of grips of your choice from NAA and you will be good to go.

                                                                                                                 Top Dog

[OV-1D]

  Were PUGS made in the Provo , Utah plant back then even the powder coat is questionable but the grips are surely not factory of any sorts .?

[Bigbird48]

Well the dealer obviously lied, the gun doesn't come with grips like that. They are scratched up for one and 2 they don't match at all, NAA would never send out a gun looking like that. I hope he got a real good price. 

[heyjoe]

The slip on rubber grips rip very easily when you take them off, so those are make do replacement grips

[Rick_Jorgenson]

Someone has done a "switch", whatever their reason is... those are not OEM Pug grips.

Call NAA Monday, give them the serial number and tell them you just bought the gun. Offer to email the photos.

After seeing the photos they may send you a return label and get you into the correct grips for the gun.

I recommend having NAA install the rubber grip. But, there are a few people here that have done it successfully without tearing it.

The dealer should know better if they have any experience with NAA Revolvers.  JMHO

[bluecow]

Someone has done a "switch", whatever their reason is... those are not OEM Pug grips.

Call NAA Monday, give them the serial number and tell them you just bought the gun. Offer to email the photos.

After seeing the photos they may send you a return label and get you into the correct grips for the gun.

I recommend having NAA install the rubber grip. But, there are a few people here that have done it successfully without tearing it.

The dealer should know better if they have any experience with NAA Revolvers.  JMHO

Ya ripped the rubber grips of my Bug Out II 1st time, But I aint putting them back on so no big deal.

[Jessica Jarvis]

The Shadow PUG comes with the 2 piece rubber cobblestone grips, there was definitely a switch-a-roo... Call NAA (Monday might be tough to get through) or email myself; [email protected] with your address and the serial number and we'll get you taken care of one way or another.

[Uncle_Lee]

No company better at customer service than North American Arms.
If they were any better, they would have service techs setting your living room just in case something happened.         

[smokeless joe]

Great job Jessica. It?s people like you that keep people like us coming back.

[Skip Ellis]

WOW!! Kudos to Jessica and the folks at NAA - the new grips for my buddy's Pug went out in today's mail. Found out it was made in March of 2021 so it's been sitting somewhere for awhile. It was supposed to come with the slip on rubber grips but I had her send the two piece so we don't run into problems putting them on. You just don't get service like that anymore.

[Bigbird48]

Thats weird that a gun that new would have the wrong grips on it. Maybe the dealer needed original grips for his gun and swamped them out , then lied to the customer about it, shady dealer maybe.
 

[Skip Ellis]

Thats weird that a gun that new would have the wrong grips on it. Maybe the dealer needed original grips for his gun and swamped them out , then lied to the customer about it, shady dealer maybe.

Appears that way. I wouldn't think it would sit in the store from March until last Friday. Maybe someone in the store tried to remove the grips and screwed it up, then replaced them with whatever they could find. Dealer absolutely lied to us about them 'coming that way'. I wasn't familiar enough with all the different versions to know any better and my buddy knew even less but we were happy to find a Pug in the first place we looked and the black finish on top of it so, with the proper grips, he's a happy camper now. He got to shoot the LR cylinder yesterday and was real happy with his purchase so it all ended well.

[Bigbird48]

awesome have him join our little group and U don't be a stranger either

[Dinadan]

Those grips may not be OEM, but they look serviceable. New grips are pretty cheap, so if the X bothers your friend, just order a new set.